In Wallace Wattles' book, the Science of Getting Rich, he talks about the "Advancing Man". The advancing man is someone who does business in the right way. This means that he "must give to every man a use value in excess of the cash value that he receives, so that each transaction makes for more life. He must hold the advancing thought so that the impression of increase will be communicated to all that he comes in contact with". Unfortunately, a lot of collections agencies do not do business in the right way. Many businesses claim to be experts in certain industries, but they collect on everything under the sun. I have worked for both good and bad collections agencies. I have worked for some of the largest and some start-ups. The thing I realized in my experience working for these companies, is the companies that did business in the right way, tended to last longer and those that took short cuts, or tried to cheat their clients, usually had shorter life spans. In fact if everyone did everything in the right way, there would be no need for collection agencies, (or police officers, or divorce lawyers, or Susan in HR who wants you to squeeze a stress ball because you have anger management issues), but unfortunately that is not the case. People tend to shirk their responsibilities or ignore their obligations when it comes to paying their debts. This applies to individuals as well as corporations. Because of this, we as collectors, never run out of customers. It is human nature to avoid pain and to go towards pleasure. Many companies want to sit back and make excuses as to why they don't want to pay the bill. The corporations that are owed the money also make excuses, that they don't have time to get to every account. Instead of trying to call every account letting them go further and further behind, just call us and we promise to provide value in excess of what you are paying for our service (and maybe a fruit basket or wine of the month on Xmas). We believe in doing business in the right way, so we can continue to advance both our company and yours.
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11/11/2022 09:26:59 pm
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AuthorJohn Chase is a commercial collections expert and attorney who started in B2B collections in 1996. He has coordinated the collection of millions of dollars in B2B debt. Archives
February 2024
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