International debt collection for software companies

Selling software across borders is easy—a signup form works the same in Singapore as in Seattle. Collecting across borders is not. Different legal systems, languages, time zones, and a debtor who knows you're an ocean away all conspire to make foreign receivables feel uncollectible. They're not, if you approach them correctly.

Why overseas tech debt stalls

Domestic playbooks fail abroad. A demand letter referencing US statutes means nothing in the UAE. Phone pressure falls flat across a 12-hour time difference. And the cost of hiring a foreign law firm often exceeds the balance. So the invoice just sits—and ages.

Negotiation first, litigation only when it pays

In every jurisdiction, negotiation is faster and cheaper than court. The right approach engages the debtor in their own language and business culture, through local agents and interpreters who understand how payment actually happens there. Litigation stays in reserve—and before anyone recommends it, the debtor's financial position is assessed so you never fund proceedings that win a judgment nobody can collect.

What effective cross-border recovery looks like

• Investigation of the debtor's standing and assets in their own country
• Multilingual negotiators and on-the-ground partners where it counts
• One point of contact and consolidated reporting—no juggling foreign firms
• Contingency pricing worldwide: no recovery, no fee

Place it before the trail goes cold

International accounts decay even faster than domestic ones—contacts change, entities restructure, and tracing assets gets harder by the month. We've recovered receivables from debtors in 15+ countries, including the UK, Canada, Australia, France, the UAE, India, Singapore, and China, run from our London desk. If a foreign software customer has gone quiet, the time to act is now.

See how our international collections work, or send us the details for a free read on what recovery looks like in that jurisdiction.