Questions finance teams actually ask

25% contingency on accounts under 12 months past due at placement, 33% on accounts older than that, and 40% on second placements—accounts already worked by another agency. Rates are negotiable on volume placements. There are no setup fees, no hourly billing, and no charge of any kind unless we recover—no recovery, no fee.

Commercial claims from $5,000 to $1M+. If your balance is below that, call anyway—if we're not the right fit, we'll tell you quickly and point you in a sensible direction.

Our average resolution is 23.6 days from placement—about 41% faster than the industry average. Aged or disputed accounts can take longer; we'll give you an honest read during the free evaluation.

85.3% on large claims above $5,000 that are placed within 12 months of delinquency. We publish the definition with the number because success rates without definitions are marketing, not data. Older and smaller accounts recover at lower rates—which is also why placing accounts early matters so much.

Only if you want full-strength collection on a relationship that's already gone. For accounts where the customer still matters, our Soft Audit Program engages as your receivables auditing partner—professional and administrative in tone. Many of those customers go on to renew.

Use the Get Started form or call us. We'll need the debtor's details, the invoices or contract, and a short history of the dispute. You'll have an evaluation within one business day, and work begins as soon as you approve the agreement.

Yes. Our London desk runs international recoveries, with local agents and multilingual negotiators across 15+ countries including the UK, Canada, Australia, France, the UAE, India, Singapore, and China. Same contingency terms worldwide.

Only when it makes financial sense—and we'll show you why before you decide. We assess the debtor's assets first so you never fund a lawsuit that wins a judgment nobody can collect. Most accounts resolve without litigation precisely because debtors know we're prepared for it.

We're SOC 2 Type II compliant, and AR placements are handled confidentially under enterprise-grade security controls. We're also a Commercial Law League of America member and licensed and bonded in all 50 states.

That still counts as a recovery under our placement agreement. Collection activity is usually what prompts a debtor to suddenly pay—so whether the funds come to us or straight to you, you report the payment and we invoice our contingency on the amount collected.

We ask that you let us work an account for at least 90 days before withdrawing it—that's the window where our investigation and pressure pay off. After that, you can pull it back anytime with written notice. There's no long-term contract required, though clients with steady volume who commit to a longer term can earn lower rates.

No minimum. Place a single invoice or a multi-million-dollar batch—the contingency model is the same, and we regularly run large clean-ups with many accounts at once. Volume simply gives you room to negotiate the rate.

It's a tactic lesser agencies lean on, but it's actually easier for you, the creditor, to report to the commercial bureaus than for us as a third party. We'll only suggest it as a last resort if we can't collect—our goal is to get your money now, not to wait years for a debtor to need credit again.

Not necessarily—we've recovered receivables as old as four years past due. Recovery odds do fall sharply with age, which is reflected in the 33% rate for aged accounts. Send it over; the evaluation is free and the worst case is an honest "write it off."